8888 Citizens' Complaint Center

GOVPH

COMMUNICATION CHANNELS

Aside from "8888" Telephone Hotline, you can send us your concerns through other communication channels

FOLLOW UP/ STATUS INQUIRY

Ask our agent about the status of your ticket through Call by calling 8888

Frequently Asked Questions

Find out some questions we could answer

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Complain via Web.

Submit your complaint through web:

File a complaint
Click here

File a request for assistance
Click here

Contact our Landline

File a complaint or request using your Mobile or Landline, just dial 8888

For new complaint or request, press 1

For follup up status, press 2

Status Inquiry through SMS

Inquire your complaint status through SMS by texting: STATUS < space > [Ticket reference no.] and send it to 8888.

8888 in the News

Advisory for 72-Hour Compliance

Please be informed that the 72-Hour compliance period to take action will again be implemented effective February 2, 2022. Thank you.

Temporary Suspension of 72h turnaround time due to Covid-19 Alert level 3

Mabuhay! The 8888 Citizens’ Complaint Center temporarily suspends the 72 Hour turnaround time to take action, for the period of January 1 to January 30, 2022, on reports referred to the offices in view of the surge in COVID-19 cases brought about by the Omicron variant and the consequent shift of quarantine status to Alert …Read more